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We offer affordable coverage that can help with the numerous costs that arise from a cancer diagnosis.
Heart and stroke insurance can help pay direct medical bills such as hospital charges, living expenses, travel for treatment, or in-home care.
Discover ongoing coverage that can help lessen out-of-pocket expenses due to an unexpected accident.
Explore coverage that can help you pay for hospital confinement and services during a covered sickness or injury.
We are the only company in the country who returns all of your premiums back to you if you don't use it.
Even if you do make a few claims, as long as the difference between total premiums paid and total claims received is above zero, you still get that difference back!
Ask me how you may receive your money back less any claims made!
Check out this client's reaction when she finds out how much she gets back!
We empower our customers to Make Tomorrow Better by offering products that help secure their financial future and protect them when tragedy strikes. We give our employees and sales agents the chance to Make Tomorrow Better by giving back, supporting initiatives with a service-first mindset, and promoting from within.
Our plans can help pay for direct medical bills but also indirect costs like living expenses, travel for treatment, and loss of income.
You can use the benefits of your policy on anything you need, not just for medical costs.
We can help relieve some of the financial pressure so you can focus on what matters most: healing.
Good news! Claims can now be accepted through our main website via our new "e-claims portal". Please click this link to go directly to the e-claims portal:
https://eclaims.globe.life/login
When submitting your claim through our eclaims portal, you will be guided step-by-step, prompting you for the information necessary to make your claim.
You can also choose to mail in or fax your claim directly to our Claims Department.
No claim form is necessary. Simply mail or fax us the bill, receipt, or the report/results you received for the screening or test that contains the patient's full name, a description of the service and the date of service. Include the Policyowner's/Certificate holder's full name and policy/certificate number. For covered children, please also include their date of birth.
Please do not send any Explanation of Benefits (EOB) forms from other insurance companies as we are not able to use these to process claims.
If mailing or faxing your claim information, please mail or fax the completed documentation to the following address:
Family Heritage Life Insurance Company of America
Attn: Claims Department
P.O. Box 470608
Cleveland, OH 44147Fax: 440-922-5152
If you have questions or need assistance with filing your claim, please contact me at (503)862-6980
In order to have the premiums paid from a new bank account, contact our Customer Service Department and provide us with the name, address, and routing number for the new bank and your account number. The bank's routing number and your account number can be found at the bottom left corner of your checks.
Banking information changes can be made by contacting our Customer Service Department at (440) 922-5222, faxing the information to (440)922-5223, or by mailing your request to:
Globe Life Family Heritage Division
Attn: Customer Service
PO Box 470608
Cleveland, OH 44147
Yes, it is important that you keep us informed of changes in your family status since these changes may affect your premium. To make a change, please mail or fax us a letter indicating the changes you are requesting. The request can be made by faxing your request to (440) 922-5223 or by mailing your request to:
Globe Life Family Heritage Division
Attn: Customer Service
P.O. Box 470608
Cleveland, OH 44147
In order to increase coverage, all persons to be covered will need to pass our underwriting questions. Please contact our Customer Service Department at (440) 922-5222 and we will send out the necessary forms to be completed.
Please contact our Customer Service Department at (440) 922-5222.
